Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit this website (“Website”). By using this Website, you agree to the terms of this Privacy Policy.

We are committed to safeguarding your privacy and ensuring that your personal data is protected in accordance with applicable data protection laws.

2. Information We Collect

We may collect and process the following types of information:

a) Personal Information

Information that identifies you directly, such as:

  • Name

  • Email address

  • Phone number

  • Billing and shipping information

  • Any information you provide via contact forms or newsletter sign-ups

b) Technical Information

  • IP address

  • Browser type and version

  • Time zone setting

  • Device type

  • Operating system

  • Pages visited and time spent on the Website

c) Cookies and Tracking Data

We may use cookies and similar technologies to improve your browsing experience. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We may use your information to:

  • Respond to enquiries

  • Process purchases and fulfil orders

  • Send newsletters or marketing communications (where you have opted in)

  • Improve our Website and services

  • Monitor usage trends and analyse Website performance

  • Comply with legal obligations

4. Legal Basis for Processing (Where Applicable)

We process personal data based on:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

5. Sharing Your Information

We do not sell your personal data.

We may share your information with:

  • Payment processors

  • Delivery providers

  • IT and hosting service providers

  • Professional advisers

  • Authorities where required by law

All third parties are required to respect the security of your personal data.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

  • Lodge a complaint with a supervisory authority

9. Third-Party Links

This Website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

10. Children’s Privacy

This Website is not intended for children under the age of 13 (or applicable age in your jurisdiction), and we do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

12. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact us via the contact form on this Website.